Support — CA Notary Exam Prep
Last updated: 2026-08-13
Contact Us
For usage questions, subscription inquiries, content error reports, or partnership inquiries, please email:
Frequently Asked Questions
Coverage
Does this cover other states? No. The App covers the California Notary Public examination only. Notary law is state law, and California's rules on identification, journals, seals, and certificates differ substantially from other states. Roughly 29 states require a notary examination at all; if you are commissioning outside California, this App will not prepare you for it.
Question bank scope? 360 questions in total — 225 practice questions plus a 135-question mock pool that builds weighted 45-question sittings. Four parts: commission and qualifications; identification and the journal; notarial acts; and conduct, discipline and special situations.
Where do the questions come from? Every question is written from the Notary Public Handbook published by the California Secretary of State, which is itself the official source of notary law for the state and the material the examination is based on. Each question carries a verbatim excerpt of the provision it tests, and every one of those excerpts was checked back against the Handbook text.
Are these "real exam" questions? No. The examination is proctored and its items are not published. All 360 questions are original content authored in our own words from the public Handbook.
The Exam
Format? 45 multiple-choice questions in 60 minutes, administered by CPS HR Consulting for the Secretary of State. A scaled score of 70 is required to pass.
How often is it offered? Monthly in major California cities, and often more than once a month.
Do I need to retake it to renew? Yes. A commission runs four years, and reappointment requires passing the examination again — the App is as useful for renewal as for a first commission.
Is the course required? A six-hour approved course of study is required before appointment, and a three-hour refresher is available to current commission holders who apply before their commission expires. The course is a separate requirement from the examination; this App is a study aid for the examination, not an approved education course.
Subscriptions & Billing
How do I cancel my subscription? iPhone Settings → Apple ID → Subscriptions → find CA Notary Exam Prep → Cancel. You can continue to use the App until the end of the current period.
Refunds? App Store subscription refunds are handled by Apple. Please file a request at reportaproblem.apple.com.
Restore purchases? Open in-app Settings → Restore Purchases. Use the same Apple ID to restore prior purchases.
Pricing? US$9.99/month, US$39.99/year, or US$59.99 lifetime. Localized App Store pricing applies in other regions.
Content
Found an error or disagree with an answer? Please email us with the question ID (shown at the bottom right of the question) and your reasoning. We will reply and correct content within 5 business days.
What happens when the Handbook is revised? The Secretary of State issues a new edition periodically. When one is published we re-check every question's cited excerpt against the new text and update the bank.
Technical Issues
App crashes? Please confirm your iOS version is 15 or higher. If the crash persists, email us with your iPhone model and iOS version.
This is an independent study aid, not affiliated with, endorsed by, or sponsored by the California Secretary of State or CPS HR Consulting. Nothing in the App is legal advice.